Busae is a Software as a Service (SaaS) platform that provides electronic payment and fleet management solutions for bus operations. Our services include:
Electronic ticketing system with multiple payment options including NFC cards, QR codes and bank cards
Real-time GPS fleet tracking and management
Passenger counting systems
Video surveillance integration
Driver management application
Passenger information systems
The service is provided through subscription with different levels (Demo, Standard, Professional and Corporate) each offering specific features and capabilities as detailed in our pricing structure.
Our platform includes:
Web-based management interface
Mobile applications for drivers, inspectors and passengers
Integration capabilities with third-party systems
Data storage and processing in accordance with applicable regulations
Technical support through our authorized distribution network
User Responsibilities
By using Busae services, users agree to:
Maintain accurate and up-to-date account information
Ensure proper handling of provided hardware devices including terminals, GPS units, cameras and counting systems
Protect access credentials and immediately report any security issues
Use the service in compliance with local transport regulations
Maintain active internet connectivity for real-time data transmission
Properly train staff in system usage
Report any system malfunction immediately
Maintain necessary licenses and permits for transport operations
Use the service only for intended purposes within the transport industry
Basic Liability Disclaimers
By using Busae services, users acknowledge and accept:
Service availability may be affected by factors outside Busae's control including internet connectivity and hardware performance
While Busae provides GPS tracking, video surveillance and passenger counting systems, we are not responsible for:
Real-time location data accuracy dependent on GPS signal quality
Video recording quality affected by lighting conditions or camera positioning
Counting accuracy affected by passenger movement patterns
Busae is not responsible for financial losses resulting from system interruptions
Hardware warranty is limited to manufacturer terms as specified in technical documentation
Integration with third-party systems is subject to their respective terms and conditions
Service Usage Terms
The following terms govern the use of Busae services:
Subscription Terms:
Services are billed monthly per bus
Feature availability depends on selected subscription level (Demo, Standard, Professional or Corporate)
Minimum commitment periods may apply based on hardware installations
Data Usage:
Operational data is stored and processed according to privacy policies
Anonymous usage statistics may be collected for service improvement
Video recordings are retained according to local regulations
Service Modifications:
Busae reserves the right to modify or update services with prior notice
Feature availability may vary by region and local regulations
Hardware compatibility requirements may change with system updates
Intellectual Property Rights
All components of the Busae platform are protected by intellectual property laws:
Software Components:
Web management interface
Mobile applications for drivers and inspectors
GPS tracking system
Passenger counting algorithms
Video management system
Electronic ticketing platform
Users receive a limited, non-transferable license to use these components
Any modification or reverse engineering is strictly prohibited
All trademarks, logos and brand elements are property of Busae
Terms Updates
Busae maintains the right to update these terms to reflect:
New features and functionalities
Changes in service levels (Demo, Standard, Professional, Corporate)
Hardware compatibility requirements
Third-party system integration capabilities
Users will be notified of significant changes through:
Email notifications
Platform announcements
Website updates
Force Majeure
Busae service delivery may be affected by circumstances beyond our control, including:
Network and connectivity issues affecting:
Real-time GPS tracking
Live video transmission
Electronic payment processing
Hardware failures in:
Counting systems
GPS units
Camera equipment
Third-party service interruptions affecting:
Payment processing
Map services
Cloud storage
Payment Terms
Service subscription and billing:
Billing Structure:
Monthly billing system per bus
Tiered pricing based on selected features
Hardware installation costs where applicable
Service Levels:
Demo: Trial access to basic features
Standard: Basic functionality package
Professional: Advanced features and support
Corporate: Complete enterprise solution
Additional Services:
Hardware installation and maintenance
Custom integration development
Training and support services
Legal Information
Heimdal Seguridad SL, with tax identification number B98035678, is the owner and operator of the Busae platform.
